Aruja Designs Shipping Options
See transit times below for each shipping option! You can find specific production times (AKA how long it takes us to craft each piece) on each product listing. Ready-to-ship pieces have shorter production times than made-to-order pieces—a hot tip if you need something fast.
Domestic (US) Shipping Options
Standard Shipping |
Rush Shipping |
Super Rush Shipping |
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Made-to-order Production Time 4-9 Business Days Transit time 4-6 Business Days Estimated Arrival 8-15 Business Days* * Ready-to-ship pieces are pre-made and will ship next business day (if ordered before 3pm EST), making their estimated arrival 4-6 business days. Orders under $125 $6.95 Orders over $125 Free |
Made-to-order Production Time 4-9 Business Days Transit time 2 Business Days Estimated Arrival 6-11 Business Days* * Ready-to-ship pieces are pre-made and will ship next business day (if ordered before 3pm EST), making their estimated arrival 3-4 business days. Orders under $125 $9.95 Orders over $125 $5.00 |
Made-to-order Production Time 2-4 Business Days Transit time 1 Business Day Estimated Arrival 3-5 Business Days* * Ready-to-ship pieces are pre-made and will ship next business day (if ordered before 3pm EST), making their estimated arrival 2 business days. Orders under $125 $34.95 Orders over $125 $28.00 |
International Shipping Options
International Standard |
International Rush |
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Made-to-order Production Time 4-9 Business Days Transit time 7-15 Business Days Estimated Arrival 11-24 Business Days* *Ready-to-ship pieces are pre-made and will ship next business day (if ordered before 3pm EST), making their estimated arrival 8-17 business days. Please be aware that additional time incurred by customs is not accounted for in the estimated arrival. Orders under $125 $7.95 Orders over $125 Free |
Made-to-order Production Time 2-4 Business Days Transit time 2-3 Business Days Estimated Arrival 4-7 Business Days* *Ready-to-ship pieces are pre-made and will ship next business day (if ordered before 3pm EST), making their estimated arrival 3-4 business days. Please be aware that additional time incurred by customs is not accounted for in the estimated arrival. Orders under $125 $26.95 Orders over $125 $19.00 |
Feel free to contact us at support@arujadesigns.com if you’re unsure about delivery times!
International Shipping Delays
Please keep in mind that transit times can vary greatly. Occasionally packages can be substantially delayed to circumstances beyond anyone's control, but the usual transit time is 7 – 14 days.
When traveling across a border, packages occasionally get held up at customs, which is in the hands of the country's customs officials. Please understand you are taking a risk in buying internationally that your package may be (uncommonly) delayed up to 7 weeks.
Customs and Charges
Please check into your country’s customs and duty policies prior to purchasing. Rates for international packages and customs vary by nation, and aren’t reflected in our pricing or shipping charges. We are not liable for any fees or taxes a package may be subject to upon crossing the border.
Tracking Your International Order
If your order was shipped with USPS, the tracking numbers for International shipments only show where they are in the USA.
Once overseas, the tracking number is not updated. When your package is outside the US, there will be no update until it’s been delivered. The tracking will show your package being “frozen” at a major US port (like Boston), but this doesn’t mean your package isn’t moving; it’s just moving overseas.
U.S. Taxes
Due to state laws, orders shipped to the following states will incur state and local taxes: Arkansas, California, Florida, Michigan, New Jersey, New York, Ohio, Pennsylvania, Texas and Wisconsin. (If you’ve lived in one of these states for a while, this should be nothing new!)
Shipping To a UPS Access Point®
This is a secure, flexible delivery option available for most orders $5000 or less! If you’d prefer to pick up your package rather than have it delivered to your home address, simply choose a UPS Access Point near you (as your delivery address), select your preferred shipping method and we’ll send you an email when your package is ready for pickup at your chosen location. From there, you’ll have 7 days to pick up your package using your pickup code.
Receiving Your Package
Depending on your area, your package may be delivered by the local post office or a local courier with your regular mail. Depending on the value of your package, a notice card may be left in the event that you’re unable to receive and sign for your package directly—but don’t worry, they’ll leave instructions on how and where to retrieve it! Rarely, your local customs office may require additional documents to clear your package which may delay your delivery time.
What If I haven't Received My Order?
If you haven’t received your order after 30 days, please email us at support@arujadesigns.com and we’ll track it down for you ASAP or help you get a replacement for the piece.